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Genting Rewards Alliance Tutorial

Click on “Sign up”

Select “Rewards Card Number”, then select your membership property. Fill up your Rewards Card Number and Membership Pin. Click on “Submit”.

Select your preferred “OTP Delivery Method”, Mobile Number or Email Address. Click on “Continue”.

Fill up your personal details and click on “Register”.

If you selected: Mobile Number.
A One-Time Password (OTP) will be sent to the mobile number registered to your account.
Insert the OTP to verify your account.
If you do not receive an OTP within 5 minutes, please email to grasupport@gentingrewards.com.

If you selected: Email Address.
A verification link will be sent to your email. Click on the link to activate your account.
If you do not receive a verification email, please check your SPAM or Junk Folder.

Click on “Sign up”

Select “Mobile Number / Email” and click on “Register”.

Select your preferred “OTP Delivery Method”, Mobile Number or Email Address. Click on “Continue”.

Fill up your personal details and click on “Register”.

If you selected: Mobile Number
A One-Time Password (OTP) will be sent to the mobile number registered to your account.
Insert the OTP to verify your account.
If you do not receive an OTP within 5 minutes, please email to grasupport@gentingrewards.com.

If you selected: Email Address
A verification link will be sent to your email. Click on the link to activate your account.
If you do not receive a verification email, please check your SPAM or Junk Folder.

Click on “Log In”

Click on “Log in with Facebook”

Fill up your personal details and click on “Register”

A verification link will be sent to your email. Click on the link to authenticate your account.
If you do not receive a verification email, please check your SPAM or Junk Folder.
*Have more questions or need help? Check out our FAQ section here.

Login with your account and click on “My Account”

Select “My card ” and click on “Add Rewards Card ”

Fill up your Card Details and select your card linking verification method - Mobile number or Membership PIN
** If you need help, scroll over to (?) for more info.

Click “Save” and success!
If you selected: Membership PIN
The Membership PIN is the PIN you have obtained when you first sign up for this membership card.

Click "Save“ and success!
If you selected: Mobile Number
A One Time Password (OTP) will be send to your mobile number registered to your member card.
Insert the OTP to verify your card. If you did not receive an OTP within 5 minutes, please email grasupport@gentingrewards.com.
*Have more questions or need help? Check out our FAQ section here.

Genting Rewards Alliance accepts Genting Points for redemption of products.
Members can earn points through their respective resorts such as Resorts World Genting, Resorts World Manila, Resorts World Casino New York City and Star Cruises.
For a full list of property on board, click here.

After logging in, select the offer you want and click “View Details”

Click on “Redeem Now”, Email Address is required for redemption. If you did not provide email during registration, please do so when prompted and click on “Confirm”.
Redemption verification and status is communicated via email.

Select the membership card you would like to use for redemption of offer.

Fill up your delivery details and click on “Redeem Now”.

If you have a promo code, click on “Apply here”, enter the promo code and click on “Apply”.

Check the redemption details and click on “Redeem Now”.
Enter your password and click on “Verify”.
Your redemption is successful!

A confirmation email will be sent to you and the redeemed voucher will be saved to your “My Vouchers” section.
*Have more questions or need help? Check out our FAQ section here.
FAQ
- You have not activated/verified your Genting Rewards Alliance (GRA) account
- You have not entered the OTP verification sent to your mobile number
- You must be a member of Genting Rewards Alliance (GRA)
- Link one (1) or more of your Genting Rewards (GR) cards to your Genting Rewards Alliance (GRA) account
- You must have enough Genting Points (GP) or Plus Points (PP) for the reward that you wish to redeem
- Upon successful redemption, you will receive a Confirmation Email
- Your redeemed voucher will be saved to your account under 'My Vouchers'
- For in-property F&B rewards:
- For rewards that require advanced reservations, please provide us:
- rwgbooking@gentingrewards.com (Resorts World Genting related rewards)
- rwmbooking@gentingrewards.com (Resorts World Manila related rewards)
- graresv@gentingrewards.com (For other rewards)
- Maintain all your Genting Rewards (GR) cards in one profile and view at one glance
- This will allow you to view and enjoy cross property redemption rewards from all Genting Rewards (GR) properties
- There could be connection time out, please try again later
- Your information might not be updated. Please visit Genting Rewards (GR) Membership Counter nearest to you for further assistance.
- You might have created an account and linked your card previously. Kindly recall or please email us at https://www.gentingrewards.com/#!contactus
- Promo Code is only valid on Genting Rewards Alliance (GRA) website, mobile or mobile applications (iOS & Android).
- Promo Code is not valid for Hotel Rooms & Cruise Packages, Food & Beverages Vouchers, MSpa Vouchers, Shows & Events Tickets, Dining & Gift Cards from;
- Resorts World Genting (RWG)
- Resorts World At Sea (RWAS)
- Resorts World Manila (RWM)
- Resorts World Casino New York City (RWNY)
- Genting Highlands Premium Outlets (GHPO)
- Johor Premium Outlets (JPO)
- Member must enter a valid Promo Code at the end of the redemption page to enjoy an additional discount
- Promo Code is limited to one-time usage per Genting Rewards Alliance (GRA) registered member
- Promo Code validity is limited in time and on first-come, first-served basis
- Genting Rewards Alliance (GRA) reserves the right to cancel or modify any redemption, or revoke the use of Codes for any reason, including not limited to;
- Suspicious or fraudulent redemption activity or Codes use
- Codes abuse, including the use of multiple accounts or multiple checkouts associated with the same user or group of users; or
- Codes used in bad faith (including resold of Codes or use of Codes by users redeeming rewards for the purpose of re-selling)
- Unless stated otherwise, Promo Code is not valid in conjunction with other promotions or discounts
- Additional Terms and Conditions may be specified in relation to specific Codes (for example: duration, eligibility, discount amount and rewards covered), and will govern the use and redemption and usage of Codes
- Promo Code is not exchangeable for cash
- Genting Rewards Alliance (GRA) will not be liable and/or be required to offer replacement codes, discounts, points or otherwise compensate GRA Members for;
- Expired, discontinued or cancelled Codes
- Improper use of, or inability to redeem using a Codes; or
- The inability to redeem due to technical issues
- Genting Rewards Alliance (GRA) reserves the right to vary, delete, add or substitute the Terms and Conditions or cancel any promotions at any time without any notice
About

Genting Rewards Alliance
Reach greater reward with Genting Rewards Alliance. Genting Rewards Alliance is an international rewards programme exclusively available for Genting Rewards members from Resorts World Genting, Resorts World Manila, Resorts World At Sea and Resorts World Casino New York City. We aim to go beyond borders to connect Genting Rewards members with the best products and the finest experiences available both locally and internationally.
Discover a world of limitless rewards with Genting Rewards Alliance.
http://www.gentingrewards.com/ http://www.facebook.com/gentingrewardsallianceAlliance Partners

Resorts World Genting
At 6,118 feet above sea level amidst a rare 130 million year-old rainforest, Resorts World Genting is Malaysia’s premier integrated mountain resort. Besides First World Hotel – one of the world’s largest hotels – it is home to the exclusive Maxims Club, Suites and Residences. Resorts World Genting is also the renowned ‘Mountain of Food’ – a palatable roof for over 100 food and beverage outlets serving hundreds of appetising dishes. For thrills and spills, 70 exhilarating rides await adrenaline seekers at the Indoor and Outdoor Theme Parks, while 80 retail outlets make up the ultimate shopaholic’s haven.
To find out more about Resorts World Genting membership and benefits, go to
http://www.rwgenting.com
Resorts World Manila
The Philippines’ first integrated tourism hub is fast becoming one of Asia’s favourite playgrounds, home to world-class leisure and entertainment. Relax at the five-star Marriott Hotel Manila, the value-for-money Remington Hotel, or at the luxurious, all-suite Maxims Hotel. Play in the country’s newest and largest gaming facility. Indulge yourself at Newport Mall’s high-fashion boutiques, top-notch dining outlets and state-of-the-art cinemas. Catch a concert or a musical at the grand Newport Performing Arts Theater. Resorts World Manila also houses the prestigious Genting Club, an exclusive, members-only lifestyle club with a private gaming area, boutique restaurants and other indulgences. Genting Club is where the movers and shakers of Manila’s high society gather for premium recreation amidst their peers.
To find out more about Resorts World Manila membership and benefits, go to
http://www.rwmanila.com http://www.rwmexclusives.com
Resort World At Sea
Resorts World At Sea, the club of world-class leisure, entertainment and hospitality at sea, is wholly owned by Genting Hong Kong, a company of the worldwide Genting Group. Resorts World At Sea is the club operator for Genting Cruise Lines comprising of Star Cruises, Dream Cruises and Crystal Cruises, and our ultimate goal is to provide the best entertainment experience to our guests. All excitement starts here!
Owned and operated by Asia’s largest operator, the Clubs brim with boundless activities and are complemented with unparalleled customer privileges. It is our commitment to offer the best-in-class services and facilities, and serve our guests with a remarkable cruise vacation. Our dedication is to presend every single precious guest upscale entertainment, leisure and hospitality experiences while continuously expanding our operations to enhance guest experience with Resorts World At Sea.
To find out more about Resorts World At Sea membership and benefits, go to
https://www.rwas.com/
Resorts World Casino New York City
Resorts World Casino New York City (RWNYC) is the only casino in New York City, offering over 6,000 video and electronic table games to 10 million guests annually. This property provides an unparalleled gaming and entertainment experience while generating over $2 billion for the State’s education system.The property features three unique levels of gaming, Times Square Casino, Fifth Avenue Casino and Central Park Casino, along with several high-limit rooms for Platinum and Black Card members. Conveniently located minutes away from JFK Airport, it’s easily accessible by the A Train, Q37 bus, and LIRR to Jamaica Station with pick-up from free casino shuttle.
RWNYC is operated by the Genting Group, a global company founded in 1965.
http://www.rwnewyork.com/